Our Local regulatory agencies need to be more knowledgeable and capable of answering questions correctly! I would like to share a recent experiance with the El Dorado County Building Department. Last week I went to the County Building department to get a price for extending a permit for a client of mine. I usually like to have my clients accompany me for things like this, but this particular client lives in New York. The lady at the front desk told me that the price would be $111. I gave my client the price, and I told him that I would cover the fee. The next day I went to renew the permit and pay the fee. There was a different lady at the counter (I do not want to mention any names) told me that the fee is really $368! Realizing that I would be the one responsible for the fee, I explained what I was told the day before by the first lady. Of course the first lady did not remember the price she told me. I decided to bite my tongue and to pay the fee. The very next day I received a phone call from the building department. They now say that yet another mistake was made, and that I owed them another $700! According to them I was charged 2002 fees, not 2008 fees. After a heated conversation they decided not to bill me for the difference.
I personaly do like all of the employees that work at the County Building department, but there needs to be a better understanding of the importance of distributing accurate information!
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